Welcome to KOSMIK. By using our website or placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Information
- This website is owned and operated by KOSMIK.
- The term “we,” “our,” or “us” refers to KOSMIK, and the term “you” or “customer” refers to the user or buyer.
2. Product Information
- All products are handcrafted, and slight variations in color, texture, and finish may occur. These are natural and not considered defects.
- Product images are for reference only. Actual colors may vary slightly due to screen settings and lighting.
3. Pricing & Payments
- All prices listed on our website are in INR (Indian Rupees).
- Prices are subject to change without notice.
- We accept payments via secure and authorized payment gateways. By purchasing, you confirm that you are authorized to use the chosen payment method.
4. Orders & Shipping
- Once an order is placed, a confirmation email will be sent.
- Orders are usually processed within 1–3 business days and shipped as per delivery timelines.
- We are not responsible for delays caused by courier partners or unforeseen circumstances.
5. Returns & Exchanges
- We accept returns only in case of:
- Damaged in transit
- Defective items
- Incorrect products received
- Exchanges are allowed for size issues or if the product doesn’t suit you (delivery charges apply).
- All return/exchange requests must be made within 4 days of receiving the order by emailing kosmikjewel@gmail.com.
Note: Sale items are not eligible for return or exchange.
6. Intellectual Property
- All content on the website—including images, designs, logos, text, and product names—is the intellectual property of KOSMIK and protected under copyright laws.
- Reproduction, distribution, or commercial use of any material is strictly prohibited without prior written consent.
7. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- KOSMIK is not responsible for any allergic reactions or skin sensitivities. All materials are mentioned in the product description.
8. Privacy Policy
- Your privacy is important to us. Any personal information collected is used solely for order processing and communication.
- We do not sell or share your information with third parties.
(For more details, please refer to our Privacy Policy).
9. Legal Compliance
- KOSMIK is a registered brand and complies with all applicable Indian laws and regulations.
10. Changes to Terms
- KOSMIK reserves the right to update or modify these terms at any time without prior notice. By continuing to use our website, you accept the updated terms.
If you have any questions or concerns, feel free to reach out to us at kosmikjewel@gmail.com
Thank you for shopping with KOSMIK.
We appreciate your trust and support.